Book Image

Customizing Microsoft Teams

By : Gopi Kondameda
Book Image

Customizing Microsoft Teams

By: Gopi Kondameda

Overview of this book

In the evolving remote working arrangement, the demand for custom Microsoft Teams apps is increasing rapidly across businesses. If you are someone who aims to provide users with an exceptional experience through custom-built apps that adhere to industry standards and good governance, Customizing Microsoft Teams is for you! The book starts with an overview of Microsoft Teams customization and configuration prerequisites. It then shows you how to expose functionalities from various solutions through tabs, connectors, messaging extensions, and more before you move on to explore how the PowerShell module can manage multiple aspects of administration and how to use the SharePoint Framework for creating custom Microsoft Teams apps. You’ll be able to work with Microsoft Dataverse for Teams to build custom apps, bots, and flows using Power Apps, Power Virtual Agents, and Power Automate. As you publish your production-ready apps on the Teams store and Microsoft AppSource, you’ll also understand Teams app analytics and reporting functionalities. By the end of this book, you’ll have learned how to develop custom solutions to solve critical business problems and extend the power of Microsoft Teams to develop high-value use cases in the remote working culture.
Table of Contents (16 chapters)
Part 1: Microsoft Teams Customization Exploring the Architecture and Components
Part 2: Microsoft Teams Customization with Tools and Techniques
Part 3: Microsoft Teams Customization with Low-Code and No-Code

Introducing Microsoft Teams Apps

In this first chapter of the book, we’ll start with how Microsoft Teams has grown fast as a platform in a very short time. Our focus will mostly be on the context of apps and reviewing various types of apps, such as built-in, third-party, and custom, that are hosted on Microsoft Teams, a few examples that’ll help you understand the apps better.

This book is all about building or hosting customizations on Microsoft Teams; the Teams customizations come in various shapes, such as tabs, apps, web services, and message extensions, just to name a few. To build these apps, you need to have some prior knowledge of supporting technologies such as Azure, Microsoft 365, and Power Platform. In this chapter, we will also review these prerequisites and will go into detail in later chapters on an as-needed basis. However, I highly recommend you spend time reading relevant books for a deeper and broader understanding of these supporting concepts, which is beyond the scope of this book.

Finally, we’ll conclude this chapter by getting ourselves acquainted with the prerequisites of admin and configuration. These are required for making your tenant ready for custom apps and understanding the core permission and set-up policies available through Microsoft Teams administration. A typical developer may not have access to the Teams administration but understanding various policies will help them think through and generate intelligent conversations with a Teams administrator for the required configuration and setup at the tenant level.

These are the main topics we’ll be covering in this chapter:

  • Overview of Microsoft Teams as a platform
  • Exploring the Microsoft Teams app architecture
  • Exploring the core services used for the development of Teams
  • Microsoft Teams admin, configuration, and prerequisites such as Azure, Microsoft 365, and Power Platform

So, let’s get started!