Book Image

Customizing Microsoft Teams

By : Gopi Kondameda
Book Image

Customizing Microsoft Teams

By: Gopi Kondameda

Overview of this book

In the evolving remote working arrangement, the demand for custom Microsoft Teams apps is increasing rapidly across businesses. If you are someone who aims to provide users with an exceptional experience through custom-built apps that adhere to industry standards and good governance, Customizing Microsoft Teams is for you! The book starts with an overview of Microsoft Teams customization and configuration prerequisites. It then shows you how to expose functionalities from various solutions through tabs, connectors, messaging extensions, and more before you move on to explore how the PowerShell module can manage multiple aspects of administration and how to use the SharePoint Framework for creating custom Microsoft Teams apps. You’ll be able to work with Microsoft Dataverse for Teams to build custom apps, bots, and flows using Power Apps, Power Virtual Agents, and Power Automate. As you publish your production-ready apps on the Teams store and Microsoft AppSource, you’ll also understand Teams app analytics and reporting functionalities. By the end of this book, you’ll have learned how to develop custom solutions to solve critical business problems and extend the power of Microsoft Teams to develop high-value use cases in the remote working culture.
Table of Contents (16 chapters)
Part 1: Microsoft Teams Customization Exploring the Architecture and Components
Part 2: Microsoft Teams Customization with Tools and Techniques
Part 3: Microsoft Teams Customization with Low-Code and No-Code

Microsoft Teams Apps and Bots

You can use Office 365 applications such as Microsoft Office products, Planner, SharePoint, Power Apps, and Power BI as first-party apps for a customized experience on Microsoft Teams, which enables your everyday business users to do all their work within Teams instead of switching between apps.

Beyond first-party apps (Microsoft apps), the next level of customization will come from Independent Software Vendor (ISV) apps such as ServiceNow, Salesforce, Adobe, and so on, which will enhance the business user’s experience within Teams and prevent the need to switch between apps during work.

To achieve a higher level of customization in Microsoft Teams, custom-built apps can also be developed within your organization to enhance the user experience. This chapter will cover the different types of custom apps that can be created and the process of building them.

By customizing the Teams apps, you can make functionality from various solutions or...