Book Image

Customizing Microsoft Teams

By : Gopi Kondameda
Book Image

Customizing Microsoft Teams

By: Gopi Kondameda

Overview of this book

In the evolving remote working arrangement, the demand for custom Microsoft Teams apps is increasing rapidly across businesses. If you are someone who aims to provide users with an exceptional experience through custom-built apps that adhere to industry standards and good governance, Customizing Microsoft Teams is for you! The book starts with an overview of Microsoft Teams customization and configuration prerequisites. It then shows you how to expose functionalities from various solutions through tabs, connectors, messaging extensions, and more before you move on to explore how the PowerShell module can manage multiple aspects of administration and how to use the SharePoint Framework for creating custom Microsoft Teams apps. You’ll be able to work with Microsoft Dataverse for Teams to build custom apps, bots, and flows using Power Apps, Power Virtual Agents, and Power Automate. As you publish your production-ready apps on the Teams store and Microsoft AppSource, you’ll also understand Teams app analytics and reporting functionalities. By the end of this book, you’ll have learned how to develop custom solutions to solve critical business problems and extend the power of Microsoft Teams to develop high-value use cases in the remote working culture.
Table of Contents (16 chapters)
Part 1: Microsoft Teams Customization Exploring the Architecture and Components
Part 2: Microsoft Teams Customization with Tools and Techniques
Part 3: Microsoft Teams Customization with Low-Code and No-Code

Getting to know more about webhooks and connectors

The key role of webhooks and connectors is to integrate external services with channels and teams.

Webhooks are custom-built HTTP callbacks that can notify users about any actions in a Teams channel or, with an HTTPS endpoint, insert messages into a Teams channel.

Connectors allow channels to set up subscriptions to receive messages. We will explore more about them in the following sub-sections.


Webhooks in Microsoft Teams enable integration with external apps and web services. There are two types of webhooks available: outgoing and incoming.

Outgoing webhooks enable sending text messages from a Teams channel to external web services. This can be useful for passing alerts or notifications from company systems to relevant Teams channels.

On the other hand, incoming webhooks enable sending messages from external apps to Teams. This is done by exposing an HTTPS endpoint and inserting formatted JSON into the...