Book Image

The Salesforce CPQ Implementation Handbook

By : Madhu Ramanujan
Book Image

The Salesforce CPQ Implementation Handbook

By: Madhu Ramanujan

Overview of this book

Salesforce CPQ is innovative software that enables you create better quotes, improve quoting accuracy, and maximize sales and deals. It also provides a quick analysis of profits and losses, helping you improve the overall execution of sales processes, and allows a great deal of flexibility for your prospects, customers, and business partners. The book starts with the Quote-2-Cash business process in Salesforce and shows you how to assess when a business needs to implement CPQ. You’ll then progress to configuring opportunities, quotes, and CPQ products. As you advance, you’ll understand how to define and configure price books, price rules for CPQ quote automation, multidimensional quoting, and more. Next, you'll look at how to configure CPQ guided selling and create package configurations, contracts, and amendments. Later chapters will demonstrate how to perform data migration from a legacy system and the order in which the objects are to be migrated. You’ll also explore CPQ billing and its advantages with the help of different use cases before learning about Industries CPQ and how it is different from standard Salesforce CPQ. Finally, you’ll discover best practices for achieving optimal CPQ performance and avoiding performance bottlenecks. By the end of this Salesforce book, you’ll be able to implement Salesforce CPQ for any business.
Table of Contents (17 chapters)
Section 1: Getting Started with Salesforce CPQ Implementation
Section 2: The Next Stage of the CPQ Journey
Section 3: Advancing with Salesforce CPQ

Creating invoices

An invoice is a legal document that denotes the customer's agreement to pay you for services. Invoices display the products or services sold, and the amount that the customer needs to pay. The invoice record contains important information such as the balance, due date, and payment status.

Salesforce CPQ Billing invoices support multiple revenue types, such as one-time, recurring, or usage-based models. Multiple invoices for multiple orders can be consolidated using billing configurations. To make sure customers are billed efficiently, invoices for a single order can be split as required.

Invoices can be created in two ways:

  • Salesforce Billing allows you to create an invoice manually from a single order when you select the Bill Now checkbox on an order and save the record. This is recommended only for testing. For the actual implementation, it is advisable to automate invoice creation based on business rules. The reason it is advised only for testing...