Summary
In this chapter, we have learned how Salesforce Billing helps to unify the sales and finance teams in any business and helps to improve the customer experience. We also gained an understanding of the advantages that Salesforce Billing provides in the quote to cash process.
We have just scratched the surface here – a lot of finance-related features can be configured using Salesforce Billing. We have seen how to create invoices and invoice lines in Billing using the CPQ order object for different types of products. We have realized that Billing offers a lot of out-of-the-box configurations for setting up GL accounts. We have learned about revenue recognition rules, GL rules, tax rules, and the corresponding treatments. With this, the sales, finance, and service teams will be able to work from the same connected system. This helps reduce invoicing errors, creates an empowering customer experience, and allows us to close the books faster.
In the next chapter, we...