Book Image

The Salesforce CPQ Implementation Handbook

By : Madhu Ramanujan
Book Image

The Salesforce CPQ Implementation Handbook

By: Madhu Ramanujan

Overview of this book

Salesforce CPQ is innovative software that enables you create better quotes, improve quoting accuracy, and maximize sales and deals. It also provides a quick analysis of profits and losses, helping you improve the overall execution of sales processes, and allows a great deal of flexibility for your prospects, customers, and business partners. The book starts with the Quote-2-Cash business process in Salesforce and shows you how to assess when a business needs to implement CPQ. You’ll then progress to configuring opportunities, quotes, and CPQ products. As you advance, you’ll understand how to define and configure price books, price rules for CPQ quote automation, multidimensional quoting, and more. Next, you'll look at how to configure CPQ guided selling and create package configurations, contracts, and amendments. Later chapters will demonstrate how to perform data migration from a legacy system and the order in which the objects are to be migrated. You’ll also explore CPQ billing and its advantages with the help of different use cases before learning about Industries CPQ and how it is different from standard Salesforce CPQ. Finally, you’ll discover best practices for achieving optimal CPQ performance and avoiding performance bottlenecks. By the end of this Salesforce book, you’ll be able to implement Salesforce CPQ for any business.
Table of Contents (17 chapters)
1
Section 1: Getting Started with Salesforce CPQ Implementation
7
Section 2: The Next Stage of the CPQ Journey
11
Section 3: Advancing with Salesforce CPQ

Summary

Great work! In this chapter, you gained an understanding of the stages through which a quote that is generated by the sales rep gets converted to cash. You also learned about situations where Salesforce CPQ has not been implemented and the difficulties that sales reps undergo with a sales system that does not support closing deals on time and with accuracy.

We have covered in detail what Salesforce CPQ offers to the sales organization in particular, and to your business in general. We also covered the individual components of Configure, Price, and Quote, its meaning, and how it fits into the sales process. We covered the advantages and the ROI for your business organization when CPQ is implemented. We also outlined the steps that are necessary for installing the Salesforce CPQ package. You will be able to utilize the full potential of quote-to-cash automation in the following chapters.

In the next chapter, we will cover how to configure opportunities and quotes, and how to automate approvals.