Book Image

The Salesforce CPQ Implementation Handbook

By : Madhu Ramanujan
Book Image

The Salesforce CPQ Implementation Handbook

By: Madhu Ramanujan

Overview of this book

Salesforce CPQ is innovative software that enables you create better quotes, improve quoting accuracy, and maximize sales and deals. It also provides a quick analysis of profits and losses, helping you improve the overall execution of sales processes, and allows a great deal of flexibility for your prospects, customers, and business partners. The book starts with the Quote-2-Cash business process in Salesforce and shows you how to assess when a business needs to implement CPQ. You’ll then progress to configuring opportunities, quotes, and CPQ products. As you advance, you’ll understand how to define and configure price books, price rules for CPQ quote automation, multidimensional quoting, and more. Next, you'll look at how to configure CPQ guided selling and create package configurations, contracts, and amendments. Later chapters will demonstrate how to perform data migration from a legacy system and the order in which the objects are to be migrated. You’ll also explore CPQ billing and its advantages with the help of different use cases before learning about Industries CPQ and how it is different from standard Salesforce CPQ. Finally, you’ll discover best practices for achieving optimal CPQ performance and avoiding performance bottlenecks. By the end of this Salesforce book, you’ll be able to implement Salesforce CPQ for any business.
Table of Contents (17 chapters)
1
Section 1: Getting Started with Salesforce CPQ Implementation
7
Section 2: The Next Stage of the CPQ Journey
11
Section 3: Advancing with Salesforce CPQ

Summary

In this chapter, you learned how pricing and discounting can be automated using CPQ. We also discussed the creation of price rules, which help control quoting and optimize sales. These CPQ pricing concepts can help customize use cases as per company-specific business processes. In addition, we learned about out-of-the-box CPQ pricing methods: list prices sourced from price book entries, cost prices sourced from costs, block prices featuring tiered pricing, and PoT where the price can be calculated based on other line items.

We looked at MDQ basics, which helps break a long subscription into smaller pieces to treat each piece differently. We also covered how discount schedules can be used to create volume-based discounts considering the quantity or terms of quote lines. This pricing automation can help reps accurately create quotes for customers and close deals more quickly, which helps increase revenue. In the next chapter, we will learn how we can configure quote templates...