Book Image

The Salesforce CPQ Implementation Handbook

By : Madhu Ramanujan
Book Image

The Salesforce CPQ Implementation Handbook

By: Madhu Ramanujan

Overview of this book

Salesforce CPQ is innovative software that enables you create better quotes, improve quoting accuracy, and maximize sales and deals. It also provides a quick analysis of profits and losses, helping you improve the overall execution of sales processes, and allows a great deal of flexibility for your prospects, customers, and business partners. The book starts with the Quote-2-Cash business process in Salesforce and shows you how to assess when a business needs to implement CPQ. You’ll then progress to configuring opportunities, quotes, and CPQ products. As you advance, you’ll understand how to define and configure price books, price rules for CPQ quote automation, multidimensional quoting, and more. Next, you'll look at how to configure CPQ guided selling and create package configurations, contracts, and amendments. Later chapters will demonstrate how to perform data migration from a legacy system and the order in which the objects are to be migrated. You’ll also explore CPQ billing and its advantages with the help of different use cases before learning about Industries CPQ and how it is different from standard Salesforce CPQ. Finally, you’ll discover best practices for achieving optimal CPQ performance and avoiding performance bottlenecks. By the end of this Salesforce book, you’ll be able to implement Salesforce CPQ for any business.
Table of Contents (17 chapters)
1
Section 1: Getting Started with Salesforce CPQ Implementation
7
Section 2: The Next Stage of the CPQ Journey
11
Section 3: Advancing with Salesforce CPQ

Contracted pricing

Imagine you have sold a particular product to a customer for $100 and you want to keep that price on hold every time the customer renews the contract irrespective of any price updates in the price book. For this, Salesforce CPQ offers a feature called contracted pricing, which is set at the account level. Contracted pricing will help you to honor the initial deal price. To configure contracted pricing, navigate to App Launcher AccountRelatedContracted PricesNew, which will open the screen shown here:

Figure 7.17 – Contracted pricing

Let's learn about a few important fields in contracted pricing creation:

  • Product: Select the product for which this special pricing needs to be applied.
  • Price: Add the specific price that needs to be applied to this product. If you remember the CPQ price waterfall diagram (Figure 4.13 in Chapter 4, Configuring CPQ Pricing), the contracted price comes...