Book Image

NetSuite for Consultants

By : Peter Ries
Book Image

NetSuite for Consultants

By: Peter Ries

Overview of this book

NetSuite For Consultants takes a hands-on approach to help ERP and CRM consultants implement NetSuite quickly and efficiently, as well deepen their understanding of its implementation methodology. During the course of this book, you’ll get a clear picture of what NetSuite is, how it works, and how accounts, support, and updates work within its ecosystem. Understanding what a business needs is a critical first step toward completing any software product implementation, so you'll learn how to write business requirements by learning about the various departments, roles, and processes in the client's organization. Once you've developed a solid understanding of NetSuite and your client, you’ll be able to apply your knowledge to configure accounts and test everything with the users. You’ll also learn how to manage both functional and technical issues that arise post-implementation and handle them like a professional. By the end of this book, you'll have gained the necessary skills and knowledge to implement NetSuite for businesses and get things up and running in the shortest possible time.
Table of Contents (27 chapters)
Section 1: The NetSuite Ecosystem, including the Main Modules, Platform, and Related Features
Section 2: Understanding the Organization You Will Implement the Solution for
Section 3: Implementing an Organization in NetSuite
Section 4: Managing Gaps and Integrations
Appendix: My Answers to Self-Assessments

Entering Customer Deposits and Payments

Some businesses want to make their customers pay for part of the sale in advance, and in these cases, we can use the NetSuite native transaction known as Customer Deposits.

This is what the default Customer Deposit screen looks like:

Figure 15.3 – A Customer Deposit with the default, native fields

These are just like Customer Payments, except they do not have an Apply list and they're usually tied to a single Sales Order. The system will automatically apply a deposit to an Invoice once that's generated if it was linked to a Sales Order. Deposits are frequently used for larger, more expensive items and for services work where the business stands to lose money if the customer changes their mind before the work is completed. We had a client once who sold high-end saunas to consumers and businesses and each cost more than 5,000 USD. The company required a 50% deposit to be made at the time of the sale...