Book Image

Jira Work Management for Business Teams

By : John Funk
Book Image

Jira Work Management for Business Teams

By: John Funk

Overview of this book

Jira Work Management (JWM) is the newest project management tool from Atlassian, replacing Atlassian's previous product, Jira Core Cloud. While Jira Software focuses on development groups, JWM is specifically targeted toward business teams in your organization, such as human resources, accounting, legal, and marketing, enabling these functional groups to manage and enhance their work, as well as stay connected with their company's developers and other technical groups. This book helps you to explore Jira project templates and work creation and guides you in modifying a board, workflow, and associated schemes. Jira Work Management for Business Teams takes a hands-on approach to JWM implementation and associated processes that will help you get up and running with Jira and make you productive in no time. As you explore the toolset, you'll find out how to create reports, forms, and dashboards. The book also shows you how to manage screens, field layouts, and administer your JWM projects effectively. Finally, you'll get to grips with the basics of creating automation rules and the most popular use cases. By the end of this Jira book, you'll be able to build and manage your own Jira Work Management projects and make basic project-related adjustments to achieve optimal productivity.
Table of Contents (15 chapters)
Section 1: Jira Work Management Basics
Section 2: Enhancing Your JWM Project
Section 3: Administering Jira Work Management Projects

Creating issues externally

As we have mentioned previously, issues represent the work we do on our projects. They may manifest themselves as cards on a board or simply as a row in a list for the project. All of that tells us that issues are unique objects and belong to the project, not the list or the board. In other words, you do not create an issue on a board or a list – you create an issue against a project.

We are not going to go into the details of each of the following methods, but this list is intended to give you a high-level familiarity with the possibilities. Where appropriate, we have added links to further details about each method. But suffice it to say that each of these processes will allow you to create issues on your project from outside of your JWM product:

  • Email: This function will allow your users to create cards by simply sending an email to a prearranged email address in your organization. The sender of the email will be captured as the Reporter...