Book Image

Jira 8 Essentials - Sixth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Sixth Edition

By: Patrick Li

Overview of this book

This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You’ll also get to grips with Jira’s data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you’ll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira’s security model and Jira Service Management. Toward the end, you’ll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you’ll have understood core components and functionalities of Jira and be able to implement them in business projects with ease.
Table of Contents (18 chapters)
Part 1: Introduction to Jira
Part 2: Jira in Action
Part 3: Advanced Jira

Mapping business processes

It is often said that a good software system is one that adapts to your business and not one that requires your business to adapt to the software. Jira is an excellent example of the former. The power of Jira is that you can easily configure it to model your existing business processes through the use of workflows.

A business process flow can often be represented as a flow chart. For example, a typical approval flow may include tasks such as approval submission, approval review, and—finally—approval or rejection of the request, where the user needs to follow these tasks in sequential order. You can easily implement this as a Jira workflow. Each task will be represented as a workflow status, with transitions guiding you on how you can move from one status to the next. In fact, when working with workflows, it is often a good approach to first draft the logical flow of the process as a flow chart and then implement it as a workflow. As we will...