Book Image

Jira 8 Essentials - Sixth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Sixth Edition

By: Patrick Li

Overview of this book

This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You’ll also get to grips with Jira’s data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you’ll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira’s security model and Jira Service Management. Toward the end, you’ll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you’ll have understood core components and functionalities of Jira and be able to implement them in business projects with ease.
Table of Contents (18 chapters)
1
Part 1: Introduction to Jira
4
Part 2: Jira in Action
9
Part 3: Advanced Jira

Jira and email

Emails have become one of the most ubiquitous communication tools in today’s world. Businesses and individuals rely on emails to send and receive information around the world almost instantly. Therefore, it should come as no surprise that Jira is fully equipped and integrated with email support.

Jira’s email support comes in several flavors:

  • First, Jira sends emails to users about changes that have been made to their issues, such as adding comments, so people working on the same issue can be kept on the same page
  • Second, Jira can poll mailboxes for emails and create issues and comments based on the content of the email
  • The last feature is the ability for users to create and subscribe to filters to set up feeds in Jira (we will discuss filters in Chapter 10, Searching, Reporting, and Analysis)

These features open up a whole new dimension to how users can interact with Jira.

In the following sections, we will look at what you...