Book Image

Jira 8 Essentials - Sixth Edition

By : Patrick Li
5 (1)
Book Image

Jira 8 Essentials - Sixth Edition

5 (1)
By: Patrick Li

Overview of this book

This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You’ll also get to grips with Jira’s data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you’ll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira’s security model and Jira Service Management. Toward the end, you’ll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you’ll have understood core components and functionalities of Jira and be able to implement them in business projects with ease.
Table of Contents (18 chapters)
1
Part 1: Introduction to Jira
4
Part 2: Jira in Action
9
Part 3: Advanced Jira

Manually sending emails

Sometimes, you, as the administrator, may need to send out emails containing important messages to your users. For example, if you are planning some maintenance work that will take Jira offline for an extended period, you may want to send an email to all Jira users to let them know of the outage.

Jira has a built-in facility where you can manually send out emails to specific groups of users. There are two options when manually sending emails – you can send them in groups or by projects.

When sending them in groups, all you need to do is select one or more groups in Jira, and all users that belong to the selected groups will receive the email. Users belonging to more than one group will not receive duplicated emails.

When sending emails by projects, you need to select one or more projects and then the project roles. We will discuss project roles in more detail in the next chapter, but for now, you can think of them as groups of users within projects...