Book Image

Jira 8 Essentials - Sixth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Sixth Edition

By: Patrick Li

Overview of this book

This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You’ll also get to grips with Jira’s data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you’ll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira’s security model and Jira Service Management. Toward the end, you’ll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you’ll have understood core components and functionalities of Jira and be able to implement them in business projects with ease.
Table of Contents (18 chapters)
Part 1: Introduction to Jira
Part 2: Jira in Action
Part 3: Advanced Jira

Batching email notifications

One common complaint users have about Jira’s email notifications is their frequency. Every change that’s made to the same issue will trigger an email to be sent, and for a busy team that’s constantly updating issues, such as adding comments, this can very quickly cause a storm of emails being sent that flood users’ inboxes. To help alleviate this challenge, Jira 8 has introduced the feature of batch email notifications. The way this works is as follows – all changes that are made to a given issue in the past 10 minutes will be batched into a single summary email, so the user will only receive one email for these changes instead of one per change. This helps significantly reduce the amount of clutter that’s generated as a result of frequent updates that are made to issues. To enable email batching, follow these steps:

  1. Browse to the Jira administration console
  2. Select the System tab and then the Batching...