Book Image

Jira 8 Essentials - Sixth Edition

By : Patrick Li
5 (1)
Book Image

Jira 8 Essentials - Sixth Edition

5 (1)
By: Patrick Li

Overview of this book

This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You’ll also get to grips with Jira’s data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you’ll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira’s security model and Jira Service Management. Toward the end, you’ll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you’ll have understood core components and functionalities of Jira and be able to implement them in business projects with ease.
Table of Contents (18 chapters)
1
Part 1: Introduction to Jira
4
Part 2: Jira in Action
9
Part 3: Advanced Jira

The HR project

Users will often want to get progress updates on their issues after they have logged them. So, instead of business users having to ask for updates, we will proactively update them through our newly acquired knowledge – that is, Jira notifications.

In Chapter 5, Field Management, we added a custom field called Direct Manager, which allows users to add the manager of the new employee or leaving employee so that they can be kept in the loop.

The other customization we made in Chapter 7, Workflow and Business Process, was adding new transitions to the workflow. We need to make sure that those transitions fire the appropriate events and also send out notifications. In summary, we need to do the following:

  • Send out notifications for the events that are fired by our custom workflow transitions
  • Send out notifications to users that are specified in our Direct Manager custom field

While you can achieve both using other Jira features, such as adding...