Book Image

Jira 8 Essentials - Sixth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Sixth Edition

By: Patrick Li

Overview of this book

This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You’ll also get to grips with Jira’s data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you’ll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira’s security model and Jira Service Management. Toward the end, you’ll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you’ll have understood core components and functionalities of Jira and be able to implement them in business projects with ease.
Table of Contents (18 chapters)
Part 1: Introduction to Jira
Part 2: Jira in Action
Part 3: Advanced Jira

Understanding projects and project types

A project is one of the most important concepts when working with Jira. A project can represent anything from a department or a team in an organization to an actual software project or an IT helpdesk. One way to describe a project is that it is a collection of work items, called issues. It helps provide context when users create and work with issues. For example, a software development team will work with issues in a project that has been created for the product they are working on, while a support team will work within a helpdesk project.

Project types help define the purpose of the project and provide a tailored experience and set of features to the users. For example, a service management project will have features such as service-level agreements (SLAs), while a software development project will provide support for Scrum or Kanban.

Each project type also comes with one or more templates, with a set of predefined configurations to help...