Book Image

Jira 8 Essentials - Sixth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Sixth Edition

By: Patrick Li

Overview of this book

This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You’ll also get to grips with Jira’s data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you’ll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira’s security model and Jira Service Management. Toward the end, you’ll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you’ll have understood core components and functionalities of Jira and be able to implement them in business projects with ease.
Table of Contents (18 chapters)
Part 1: Introduction to Jira
Part 2: Jira in Action
Part 3: Advanced Jira

Working with Issues

In the previous chapters, we saw how Jira can be used to manage projects for different purposes. A software development organization will use Jira to manage its software development life cycle and track bugs, while a customer services organization may choose to use Jira to track and log customer complaints and suggestions. At its core, issues are what users will be working with in those projects. The issue is one of the fundamental building blocks in Jira – almost all of Jira’s features and concepts revolve around issues.

In this chapter, we will explore the different features Jira has for users to work with issues. By the end of this chapter, you will have learned about the following topics:

  • Issues and how they are used in Jira
  • Creating, editing, and deleting issues
  • Moving issues between projects
  • Voting and watching issues to get notified of changes
  • Advanced issue operations, including uploading attachments and linking issues...