Book Image

Jira 8 Essentials - Sixth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Sixth Edition

By: Patrick Li

Overview of this book

This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You’ll also get to grips with Jira’s data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you’ll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira’s security model and Jira Service Management. Toward the end, you’ll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you’ll have understood core components and functionalities of Jira and be able to implement them in business projects with ease.
Table of Contents (18 chapters)
Part 1: Introduction to Jira
Part 2: Jira in Action
Part 3: Advanced Jira

Working with issues

As we have already seen, issues are at the center of Jira. In the following sections, we will look at what you, as a user, can do with issues. Note that each of these actions will require you to have specific permissions, which we will cover in Chapter 9, Securing Jira.

Creating an issue

When creating a new issue, you will need to fill in several fields. Some fields are mandatory, such as the issue’s summary and type, while others are optional, such as the issue’s description. We will discuss fields in more detail in the next chapter.

There are several ways in which you can create a new issue in Jira. You can choose either of the following options:

  • Click on the Create button from the top banner
  • Press C on your keyboard

This will bring up the Create Issue dialog box, as shown in the following screenshot:

Figure 4.3 – Create Issue dialog

As you can see, there are quite a few fields, and the...