Book Image

Administrating Microsoft Dynamics 365 Business Central Online

By : Andrey Baludin
Book Image

Administrating Microsoft Dynamics 365 Business Central Online

By: Andrey Baludin

Overview of this book

This book features all the information you need to get started with administrating Microsoft Dynamics 365 Business Central Online. It contains detailed information about the admin portal and cloud migration process, all based on real usage experience. The book starts by covering the data migration process for developers, which will show you how to organize the data without code. You’ll also learn how the admin portal can be useful if you want to export a database copy, restore a backup, and set up telemetry to get detailed information about the call stack and operation statuses. As you progress, you’ll learn how to check your Business Central SaaS environment details, create new and different types of environments, and notifications, and keep your cloud data within limits. Later, you’ll explore how to set up cloud migration from an on-premise environment to SaaS, run the migration, upgrade data, and fix problems if something goes wrong. By the end of this book, you’ll be able to create new production and sandbox environments, restore them from backups, analyze environment telemetry, and confidently migrate your data to the cloud.
Table of Contents (15 chapters)
Part 1: Dynamics 365 Business Central Admin Center
Part 2: Dynamics 365 Business Central Cloud Migration Tool

Environment types and limits

When you work with Dynamics 365 Business Central, you usually need to check some new features and new setup. Developers need to test their code somewhere. For these actions, you need a test environment, a sandbox. In this section, we will look at the production and sandbox environment types and see how many of these environments you can have.


Let's look at the Admin Center main window:

Figure 1.15 – Admin center overview

Figure 1.15 – Admin center overview

Here, you can see your Environments list with additional information:

  • Name
  • Application Family
  • Type
  • State
  • Country/region
  • Current Version
  • Available Update Version
  • Scheduled Update Date
  • Security Group

Environments limitations

There are two types of environments:

  • Production
  • Sandbox

Typically, customers have one production environment; but, for example, if you have companies in different countries with different localization, you might want to have more production environments.

The sandbox environment has a number of differences from the production one. Here are the most important:

  • Performance is lower because sandboxes are running on different hardware.
  • You cannot export the database for the sandbox environment.
  • In the sandbox, you can activate the Premium user experience and test the manufacturing and service functionalities.
  • You can use the Designer page in the sandbox environment.
  • You can publish your apps from Visual Studio Code directly to the sandbox, but they will be unpublished after each cumulative update.
  • You can debug user sessions in the sandbox.

You can have one production environment and three sandbox environments without additional costs. These are the environments that you can create by yourself. You will see this warning when you try to create a new environment by clicking on the + New action:

Figure 1.16 – New environment creation

Figure 1.16 – New environment creation

However, you can increase this quota in two ways:

  1. Ask your CSP provider to create more production environments and pay a fee. Each production environment will give you three extra sandboxes.
  2. Migrate existing environments from other tenants. For example, you have several Azure tenants and decided to merge them. Or your Dynamics 365 Business Central environment from earlier has been created in the wrong tenant and you need to move it to your normal tenant. For this action, you must create a Support request to Microsoft from the Power Platform Admin Center:<<Tenant ID>>.

You can read an explanation of the migration process here:

Capacity limitations

Until July 2021, we had a strict capacity limitation – 80 GB per tenant, not depending on environment numbers. This was like a stopper for even middle-sized customers. Just imagine that you have a 30 GB production database and you want to create a copy of the production environment to test some new scenarios with production data.

This copy would also take 30 GB of capacity and you would only have 20 GB left. If you need an extra sandbox for development, you cannot create a copy of the production environment without buying a capacity add-on.

For now, we have the next capacity calculation:

So, for example, if you have one typical production environment (Essential) with 25 users, you will have an 80-GB default capacity plus a 25 2-GB license capacity, which equals 130 GB of total capacity. That's much more interesting!

Important Note

Each user with a Dynamics 365 Business Central license has access to all tenant environments.

If your environments become out of capacity, this does not mean that all your operations in Business Central will be blocked. You only will not be able to create (or copy) new environments until you get free capacity or buy the capacity add-on.