Book Image

Automating Salesforce Marketing Cloud

By : Greg Gifford, Jason Hanshaw
Book Image

Automating Salesforce Marketing Cloud

By: Greg Gifford, Jason Hanshaw

Overview of this book

Salesforce Marketing Cloud (SFMC) allows you to use multiple channels and tools to create a 1:1 marketing experience for your customers and subscribers. Through automation and helper tasks, you can greatly increase your productivity while also reducing the level of effort required in terms of volume and frequency. Automating Salesforce Marketing Cloud starts by discussing what automation is generally and then progresses to what automation is in SFMC. After that, you’ll focus on how to perform automation inside of SFMC all the way to fully running processes and capabilities from an external service. Later chapters explore the benefits and capabilities of automation and having an automation mindset both within and outside of SFMC. Equipped with this knowledge and example code, you'll be prepared to maximize your SFMC efficiency. By the end of this Salesforce book, you’ll have the skills you need to build automation both inside and outside of SFMC, along with the knowledge for using the platform optimally.
Table of Contents (20 chapters)
1
Section 1: Automation Theory and Automations in SFMC
5
Section 2: Optimizing Automation inside of SFMC
11
Section 3: Optimizing the Automation of SFMC from External Sources
17
Section 4: Conclusion

Point-to-point integrations versus hub-and-spoke integrations

Now that we've outlined several data integration types, let's take our examination a step further and look at the different architectures that we can utilize to build our custom integrations. In this section, we'll cover both the point-to-point and hub-and-spoke integration types and discuss their structures and costs/benefits in depth. First, let's begin with point-to-point integrations and define what this type entails.

Point-to-point integrations

We will start by looking at a diagram that illustrates the workflow of a point-to-point integration:

Figure 9.4 – A point-to-point integration

As you can see from the preceding diagram, each system is, essentially, accessing another by direct integration. These services are then further connected with one other through isolated connections. Point-to-point integrations, also known as one-to-one integrations, are those that...