Book Image

UiPath Administration and Support Guide

By : Arun Kumar Asokan
Book Image

UiPath Administration and Support Guide

By: Arun Kumar Asokan

Overview of this book

UiPath administration, support, maintenance, monitoring, and deployment activities are mandatory and more challenging than developing bots. This is a major issue for many firms that are looking to scale their RPA programs. This book will help in training new UiPath users/resources involved in administration and support tasks to address existing skill gaps in RPA market. The book starts with an introduction to the UiPath Platform. You'll learn how to set up UiPath Platform administration, support, monitoring, reporting, deployment, and maintenance. After that, you’ll cover advanced topics, such as, using the orchestrator API for support operations, security, and risk management. In addition to this, best practices for each of the topics will be covered. By the end of this book, you will have the knowledge you need to work on the support and monitoring of UiPath programs of any size.
Table of Contents (15 chapters)
1
Part 1: UiPath Platform and Support Setup
5
Part 2: UiPath Administration, Support, DevOps, and Monitoring in Action
10
Part 3: UiPath Maintenance and Future Trends

UiPath product ecosystem support

There are multiple products in the UiPath portfolio. ABC Insurance Corporation uses these five products shown in the following diagram. Jennifer needs to understand their capabilities to support them:

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Figure 9.5 – Other UiPath products used in ABC Insurance Corporation

Let’s look at these products in more detail and see how the UiPath support team is involved in handling some common request types.

Task Capture

Task Capture is a process mapping and documentation application that’s used by business and IT stakeholders to document task-level information as flow charts:

Figure 9.6 – UiPath Task Capture canvas

UiPath support team members will receive access to related issues from business stakeholders who will use this tool to capture process flows, enabling a prerequisites template to capture outputs or issues related to exporting output in different formats, such...