Book Image

UiPath Administration and Support Guide

By : Arun Kumar Asokan
Book Image

UiPath Administration and Support Guide

By: Arun Kumar Asokan

Overview of this book

UiPath administration, support, maintenance, monitoring, and deployment activities are mandatory and more challenging than developing bots. This is a major issue for many firms that are looking to scale their RPA programs. This book will help in training new UiPath users/resources involved in administration and support tasks to address existing skill gaps in RPA market. The book starts with an introduction to the UiPath Platform. You'll learn how to set up UiPath Platform administration, support, monitoring, reporting, deployment, and maintenance. After that, you’ll cover advanced topics, such as, using the orchestrator API for support operations, security, and risk management. In addition to this, best practices for each of the topics will be covered. By the end of this book, you will have the knowledge you need to work on the support and monitoring of UiPath programs of any size.
Table of Contents (15 chapters)
1
Part 1: UiPath Platform and Support Setup
5
Part 2: UiPath Administration, Support, DevOps, and Monitoring in Action
10
Part 3: UiPath Maintenance and Future Trends

Future trends in UiPath support and administration

Technology disruptions were common trends in the recent past, and many trends potentially impact how UiPath support and maintenance activities are performed in UiPath Organization. Embracing technical innovations and adapting to change will benefit the UiPath support and maintenance teams. A few of the trends will be mentioned in this section.

Auto-healing bots

Most of the Level 1 types of UiPath support requests deal with restarting a failed UiPath job in production. In most situations, the fix will be simple enough – follow the SOP and resolve the issue.

Different technical solutions with advanced exception handling procedures will kick-start a cleanup job once the original job fails. This will act as a self-healing scenario where a faulted job will be fixed automatically without requiring manual intervention from the UiPath support team.

An ML-based ticketing solution

The UiPath support team mainly receives...