Book Image

UiPath Administration and Support Guide

By : Arun Kumar Asokan
Book Image

UiPath Administration and Support Guide

By: Arun Kumar Asokan

Overview of this book

UiPath administration, support, maintenance, monitoring, and deployment activities are mandatory and more challenging than developing bots. This is a major issue for many firms that are looking to scale their RPA programs. This book will help in training new UiPath users/resources involved in administration and support tasks to address existing skill gaps in RPA market. The book starts with an introduction to the UiPath Platform. You'll learn how to set up UiPath Platform administration, support, monitoring, reporting, deployment, and maintenance. After that, you’ll cover advanced topics, such as, using the orchestrator API for support operations, security, and risk management. In addition to this, best practices for each of the topics will be covered. By the end of this book, you will have the knowledge you need to work on the support and monitoring of UiPath programs of any size.
Table of Contents (15 chapters)
1
Part 1: UiPath Platform and Support Setup
5
Part 2: UiPath Administration, Support, DevOps, and Monitoring in Action
10
Part 3: UiPath Maintenance and Future Trends

Defining UiPath Support Strategy, Framework, and Models

According to studies conducted by Ernst & Young (EY) and Gartner, in recent years, many RPA programs have failed to meet their objectives. One of the primary reasons highlighted is the lack of maturity in RPA maintenance and support operations.

Supporting the UiPath RPA processes in production is the most challenging and most rewarding work, as it helps the RPA Center of Excellence (CoE) meet its objectives. UiPath automation program leaders understand that building the bots is easy, but maintaining them is the hard part. Many UiPath programs do not meet the desired ROI because the bots were not supported and managed correctly after production going live; therefore, it is vital that UiPath automation leaders understand the importance of bot support and maintenance as early as the pilot phase.

In this chapter, we will cover the core UiPath Support operation basics. We will begin with an introduction to the concept of...