Book Image

UiPath Administration and Support Guide

By : Arun Kumar Asokan
Book Image

UiPath Administration and Support Guide

By: Arun Kumar Asokan

Overview of this book

UiPath administration, support, maintenance, monitoring, and deployment activities are mandatory and more challenging than developing bots. This is a major issue for many firms that are looking to scale their RPA programs. This book will help in training new UiPath users/resources involved in administration and support tasks to address existing skill gaps in RPA market. The book starts with an introduction to the UiPath Platform. You'll learn how to set up UiPath Platform administration, support, monitoring, reporting, deployment, and maintenance. After that, you’ll cover advanced topics, such as, using the orchestrator API for support operations, security, and risk management. In addition to this, best practices for each of the topics will be covered. By the end of this book, you will have the knowledge you need to work on the support and monitoring of UiPath programs of any size.
Table of Contents (15 chapters)
1
Part 1: UiPath Platform and Support Setup
5
Part 2: UiPath Administration, Support, DevOps, and Monitoring in Action
10
Part 3: UiPath Maintenance and Future Trends

UiPath Support strategy and framework

The UiPath Support and Monitoring functions are responsible for maintaining and continuously improving the UiPath bots in production, the UiPath platform, and the infrastructure components. In many organizations, deployment (or release management) is also handled by this function.

Note

The UiPath teams mentioned in this book refer to the internal bot support team that supports the UiPath RPA program at the ABC Insurance Corporation and not the support team from UiPath “the company.”

Strategy is the foundation of any successful support operation. Like any other operation, the UiPath Support operation should be built on a sound strategy. It will ensure UiPath Support’s operational success and enable the scalability of the RPA operation when needed. The strategy should be flexible enough to adapt to change and respond to organizational demands, as the maturity of the UiPath Support operation increases over time.

Strategies...