Book Image

UiPath Administration and Support Guide

By : Arun Kumar Asokan
Book Image

UiPath Administration and Support Guide

By: Arun Kumar Asokan

Overview of this book

UiPath administration, support, maintenance, monitoring, and deployment activities are mandatory and more challenging than developing bots. This is a major issue for many firms that are looking to scale their RPA programs. This book will help in training new UiPath users/resources involved in administration and support tasks to address existing skill gaps in RPA market. The book starts with an introduction to the UiPath Platform. You'll learn how to set up UiPath Platform administration, support, monitoring, reporting, deployment, and maintenance. After that, you’ll cover advanced topics, such as, using the orchestrator API for support operations, security, and risk management. In addition to this, best practices for each of the topics will be covered. By the end of this book, you will have the knowledge you need to work on the support and monitoring of UiPath programs of any size.
Table of Contents (15 chapters)
1
Part 1: UiPath Platform and Support Setup
5
Part 2: UiPath Administration, Support, DevOps, and Monitoring in Action
10
Part 3: UiPath Maintenance and Future Trends

Knowledge management setup for UiPath support

A good knowledge management setup is mandatory for any successful UiPath RPA program. The UiPath support knowledge management strategy would be a subset and covered under a broader UiPath ROA CoE or program knowledge management strategy.

Sound knowledge management strategy and policies should be in place before setting up a knowledge management practice for the UiPath RPA CoE. A centralized knowledge repository that can scale up with the RPA CoE should be built, and access needs to be provided to the relevant stakeholders. Access can be delivered to internal UiPath CoE members, and restricted access can also be provided to other UiPath RPA stakeholders such as business, IT, and vendor teams.

Once the prerequisites are met, the main catalog for categorizing the UiPath RPA artifacts needs to be agreed upon. Then comes the actual knowledge upload, download, and administration activities.

Tip

The knowledge repository needs to be...