Book Image

UiPath Administration and Support Guide

By : Arun Kumar Asokan
Book Image

UiPath Administration and Support Guide

By: Arun Kumar Asokan

Overview of this book

UiPath administration, support, maintenance, monitoring, and deployment activities are mandatory and more challenging than developing bots. This is a major issue for many firms that are looking to scale their RPA programs. This book will help in training new UiPath users/resources involved in administration and support tasks to address existing skill gaps in RPA market. The book starts with an introduction to the UiPath Platform. You'll learn how to set up UiPath Platform administration, support, monitoring, reporting, deployment, and maintenance. After that, you’ll cover advanced topics, such as, using the orchestrator API for support operations, security, and risk management. In addition to this, best practices for each of the topics will be covered. By the end of this book, you will have the knowledge you need to work on the support and monitoring of UiPath programs of any size.
Table of Contents (15 chapters)
1
Part 1: UiPath Platform and Support Setup
5
Part 2: UiPath Administration, Support, DevOps, and Monitoring in Action
10
Part 3: UiPath Maintenance and Future Trends

Level 1 – Business-level monitoring and reporting

The first level of the monitoring framework deals with monitoring and reporting business Key Performance Indicators (KPIs) that are relevant to tracking the value (ROI) and compliance (SLA) of the UiPath applications.

At ABC Insurance Corporation’s UiPath CoE, the UiPath Insights application is used as a primary RPA analytics application for setting up the dashboards, alerts, and reports at this level. The UiPath Monitoring team will set up and support these UiPath Insights dashboards once the applications are in production.

Quantifying the value of returns through real-time ROI dashboards, the validation of compliance to agreed SLA, and complete visibility of the abstracted data points to the functional level of operational indicators of the UiPath applications are some benefits of enabling business-level monitoring. This will provide confidence to business stakeholders to continue investing in supporting existing...