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UiPath Administration and Support Guide

UiPath Administration and Support Guide

By : Arun Kumar Asokan
4.7 (10)
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UiPath Administration and Support Guide

UiPath Administration and Support Guide

4.7 (10)
By: Arun Kumar Asokan
Buy this Book

Overview of this book

UiPath administration, support, maintenance, monitoring, and deployment activities are mandatory and more challenging than developing bots. This is a major issue for many firms that are looking to scale their RPA programs. This book will help in training new UiPath users/resources involved in administration and support tasks to address existing skill gaps in RPA market. The book starts with an introduction to the UiPath Platform. You'll learn how to set up UiPath Platform administration, support, monitoring, reporting, deployment, and maintenance. After that, you’ll cover advanced topics, such as, using the orchestrator API for support operations, security, and risk management. In addition to this, best practices for each of the topics will be covered. By the end of this book, you will have the knowledge you need to work on the support and monitoring of UiPath programs of any size.
Table of Contents (15 chapters)
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Preface
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Preface
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Who this book is for
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What this book covers
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To get the most out of this book
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Prerequisite steps
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Download the color images
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Conventions used
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Get in touch
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Share Your Thoughts
1
Part 1: UiPath Platform and Support Setup
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Part 1: UiPath Platform and Support Setup
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2
Chapter 1: Understanding UiPath Platform Constructs and Setup
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Chapter 1: Understanding UiPath Platform Constructs and Setup
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UiPath Platform overview
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On-prem UiPath Orchestrator
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Cloud – UiPath Orchestrator
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Program organization
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Summary
3
Chapter 2: Defining UiPath Support Strategy, Framework, and Models
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Chapter 2: Defining UiPath Support Strategy, Framework, and Models
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UiPath Support strategy and framework
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UiPath Support model
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Support policy
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Support life cycle
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Extended support setup
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ABC Insurance Corporation UiPath Support strategy, framework, and models in action
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Summary
4
Chapter 3: Setting Up UiPath Support Enablers
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Chapter 3: Setting Up UiPath Support Enablers
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UiPath RPA support enabler components
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UiPath monitoring setup
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UiPath reporting setup
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UiPath deployment setup
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Continuous improvement setup for UiPath support
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Knowledge management setup for UiPath support
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Summary
5
Part 2: UiPath Administration, Support, DevOps, and Monitoring in Action
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Part 2: UiPath Administration, Support, DevOps, and Monitoring in Action
6
Chapter 4: UiPath Orchestrator Administration
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Chapter 4: UiPath Orchestrator Administration
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A UiPath Orchestrator overview
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UiPath cloud administration
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Tenant-level entities administration
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Folder level entities administration
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UiPath Orchestrator use cases and best practices
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Summary
7
Chapter 5: Robot Management and Common Support Activities
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Chapter 5: Robot Management and Common Support Activities
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Robot management
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P1 – A high-priority support request
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P2 – A medium-priority support request
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P3 – A low-priority support request
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Other support requests
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Summary
8
Chapter 6: DevOps in UiPath
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Chapter 6: DevOps in UiPath
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UiPath build and deployment management
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DevOps and its lifecycle
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Continuous Development and Continuous Integration
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Continuous testing, deployment, and monitoring
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DevOps in action in the ABC Insurance UiPath CoE
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Summary
9
Chapter 7: Monitoring and Reporting in UiPath
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Chapter 7: Monitoring and Reporting in UiPath
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The UiPath monitoring and reporting framework
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Level 1 – Business-level monitoring and reporting
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Level 2 – Application-level monitoring and reporting
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Level 3 – Infrastructure-level monitoring and reporting
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Monitoring and reporting options and best practices for the UiPath program
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Summary
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Part 3: UiPath Maintenance and Future Trends
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Part 3: UiPath Maintenance and Future Trends
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Chapter 8: UiPath Maintenance and Upgrade
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Chapter 8: UiPath Maintenance and Upgrade
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UiPath platform maintenance (on-premises)
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UiPath system health check (on-premises)
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Robot machine maintenance
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Other UiPath maintenance activities
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UiPath platform upgrade activities (on-premises)
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Summary
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Chapter 9: UiPath Support – Advanced Topics and Future Trends
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Chapter 9: UiPath Support – Advanced Topics and Future Trends
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UiPath Self Service support catalog
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UiPath Support apps
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Advanced topics
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UiPath product ecosystem support
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Future trends in UiPath support and administration
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Summary
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Index
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Index
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Why subscribe?
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Other Books You May Enjoy
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Other Books You May Enjoy
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Monitoring and reporting options and best practices for the UiPath program

As previously discussed in this chapter, there are many options for supporting the monitoring and reporting of the three layers of the monitoring framework.

Popular monitoring and reporting tool options

We discussed using UiPath Insights for Level 1 and 2 monitoring and reporting needs, but there are a few other popular options:

  • Elasticsearch and a Kibana dashboard: Elasticsearch is a distributed open search and analytics engine that can ingest UiPath logs and enable quicker search capabilities. Kibana is a data visualization tool that works with Elasticsearch and can be used to create the dashboards used for UiPath monitoring.
  • A reporting database and Tableau: The custom log from the Robot executions is written to a reporting database. Tableau is used to create dashboards and reports by connecting to this custom UiPath logs database. This option is popular when limited monitoring needs...
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