Summary

Monitoring and reporting are important for all aspects of business management, and the same holds for UiPath operations. UiPath monitoring and reporting is one of the most important capabilities for supporting a UiPath CoE or program. Many UiPath customers ignore the benefits that this capability brings to the RPA program until the entire program is in a bad state.

Understanding this capability’s importance within all levels of the UiPath program is necessary for a successful program. The UiPath monitoring and reporting framework provides a structured way for new UiPath Monitoring team members to quickly understand different stakeholders’ viewpoints in the UiPath RPA program from a monitoring and reporting needs perspective.

This chapter provided a high-level overview of the UiPath monitoring and reporting framework followed by the ABC Insurance UiPath Monitoring team. The roles and responsibilities of UiPath Monitoring team members were then discussed...