Book Image

RPA Solution Architect's Handbook

By : Sachin Sahgal
Book Image

RPA Solution Architect's Handbook

By: Sachin Sahgal

Overview of this book

RPA solution architects play an important role in the automation journey and initiatives within the organization. However, the implementation process is quite complex and daunting at times. RPA Solution Architect’s Handbook is a playbook for solution architects looking to build well-designed and scalable RPA solutions. You’ll begin by understanding the different roles, responsibilities, and interactions between cross-functional teams. Then, you’ll learn about the pillars of a good design: stability, maintainability, scalability, and resilience, helping you develop a process design document, solution design document, SIT/UAT scripts, and wireframes. You’ll also learn how to design reusable components for faster, cheaper, and better RPA implementation, and design and develop best practices for module decoupling, handling garbage collection, and exception handling. At the end of the book, you’ll explore the concepts of privacy, security, reporting automated processes, analytics, and taking preventive action to keep the bots healthy. By the end of this book, you’ll be well equipped to undertake a complete RPA process from design to implementation efficiently.
Table of Contents (25 chapters)
1
Part 1:Role of a Solution Architect
5
Part 2:Being Techno/Functional
11
Part 3: Tool Agnostic Approach
17
Part 4:Best Practices
22
Epilogue

Using exception metrics in KPIs

RPA software robots can automate tasks that are typically performed by humans, such as data entry, invoice processing, and customer service interactions. However, like any other technology, RPA is not foolproof and can experience exceptions that require human intervention.

What are exceptions in RPA?

In RPA, exceptions are unexpected events that occur during the automation process that require human intervention to resolve. These exceptions can arise for various reasons, such as system errors, input data errors, incorrect processing logic, and changes in the application’s user interface.

Business exceptions

Business exceptions refer to exceptions that occur due to problems with the business process itself. These can include errors in the data being processed, invalid input values, and missing information. For example, if an RPA robot is processing invoices, a business exception may occur if the invoice data is missing or incorrect...