Book Image

Power Platform and the AI Revolution

By : Aaron Guilmette
Book Image

Power Platform and the AI Revolution

By: Aaron Guilmette

Overview of this book

In this AI era, employing leading machine learning and AI models such as ChatGPT for responding to customer feedback and prototyping applications is crucial to drive business success in the competitive market. This book is an indispensable guide to integrating cutting-edge technology into business operations and leveraging AI to analyze sentiment at scale, helping free up valuable time to enhance customer relationships. Immerse yourself in the future of AI-enabled application development by working with Power Automate, Power Apps, and the new Copilot Studio. With this book, you’ll learn foundational AI concepts as you explore the extensive capabilities of the low-code Power Platform. You’ll see how Microsoft's advanced machine learning technologies can streamline common business tasks such as extracting key data elements from customer documents, reviewing customer emails, and validating passports and drivers’ licenses. The book also guides you in harnessing the power of generative AI to expedite tasks like creating executive summaries, building presentations, and analyzing resumes. You’ll build apps using natural language prompting and see how ChatGPT can be used to power chatbots in your organization. By the end of this book, you’ll have charted your path to developing your own reusable AI automation patterns to propel your business operations into the future.
Table of Contents (16 chapters)

Testing the copilot

In this section, we’re going to test both of our copilot configurations – the ChatGPT-based Holidays topic and the generative answers.

The Holidays topic

First, we’ll test the Holidays topic that we created:

  1. Click the Test copilot button in the navigation bar to open the Test copilot chat flyout.
  2. Once the flyout has appeared, enter one of the trigger phrases to launch the Holidays topic:
Figure 12.35 – Testing the copilot

Figure 12.35 – Testing the copilot

  1. Review the output. If you’ve made it all the way through successfully, your bot should respond with the output it retrieved from ChatGPT!

Figure 12.36 – Reviewing the data from ChatGPT

Figure 12.36 – Reviewing the data from ChatGPT

That’s pretty great!

Next, let’s ask it a question that could only be answered through generative answer boosting.

Generative answers

To see what information generative answers have learned, try asking your...