Book Image

Power Platform and the AI Revolution

By : Aaron Guilmette
Book Image

Power Platform and the AI Revolution

By: Aaron Guilmette

Overview of this book

In this AI era, employing leading machine learning and AI models such as ChatGPT for responding to customer feedback and prototyping applications is crucial to drive business success in the competitive market. This book is an indispensable guide to integrating cutting-edge technology into business operations and leveraging AI to analyze sentiment at scale, helping free up valuable time to enhance customer relationships. Immerse yourself in the future of AI-enabled application development by working with Power Automate, Power Apps, and the new Copilot Studio. With this book, you’ll learn foundational AI concepts as you explore the extensive capabilities of the low-code Power Platform. You’ll see how Microsoft's advanced machine learning technologies can streamline common business tasks such as extracting key data elements from customer documents, reviewing customer emails, and validating passports and drivers’ licenses. The book also guides you in harnessing the power of generative AI to expedite tasks like creating executive summaries, building presentations, and analyzing resumes. You’ll build apps using natural language prompting and see how ChatGPT can be used to power chatbots in your organization. By the end of this book, you’ll have charted your path to developing your own reusable AI automation patterns to propel your business operations into the future.
Table of Contents (16 chapters)

Further exploration

This just scratches the surface of what a copilot can be for your organization. You can build a giant copilot to reason over tomes of data, or several smaller, more targeted copilots that can be used to help provide users with answers based on organizational knowledge.

What are some ideas that you might have to expand on this copilot? Consider using conditions to navigate to new conversation nodes and topics, such as the following:

  • Create a topic about corporate credit cards and provide a multiple-choice option to navigate to the card request application or the expense reporting site.
  • Integrate a question at the end of a curated topic to find out whether the answer was useful. If not, link to the Conversational booster topic and let the user ask generative answers for more details.