Book Image

Power Platform and the AI Revolution

By : Aaron Guilmette
Book Image

Power Platform and the AI Revolution

By: Aaron Guilmette

Overview of this book

In this AI era, employing leading machine learning and AI models such as ChatGPT for responding to customer feedback and prototyping applications is crucial to drive business success in the competitive market. This book is an indispensable guide to integrating cutting-edge technology into business operations and leveraging AI to analyze sentiment at scale, helping free up valuable time to enhance customer relationships. Immerse yourself in the future of AI-enabled application development by working with Power Automate, Power Apps, and the new Copilot Studio. With this book, you’ll learn foundational AI concepts as you explore the extensive capabilities of the low-code Power Platform. You’ll see how Microsoft's advanced machine learning technologies can streamline common business tasks such as extracting key data elements from customer documents, reviewing customer emails, and validating passports and drivers’ licenses. The book also guides you in harnessing the power of generative AI to expedite tasks like creating executive summaries, building presentations, and analyzing resumes. You’ll build apps using natural language prompting and see how ChatGPT can be used to power chatbots in your organization. By the end of this book, you’ll have charted your path to developing your own reusable AI automation patterns to propel your business operations into the future.
Table of Contents (16 chapters)

Publishing a bot to Facebook

Bots can also be an extension of your business on social media sites such as Facebook. In this example, we’ll publish a bot to respond to questions through Facebook Messenger.

Get Facebooking!

In order to integrate with Facebook, you’ll need an existing Facebook business app. You’ll also need to register with Facebook Developer (https://developers.facebook.com).

To get started, follow these steps:

  1. Navigate to Copilot Studio (https://copilotstudio.microsoft.com) and select your bot.
  2. From the navigation pane, expand Settings and select Channels.
  3. Select Facebook.
  4. Notice the fields that appear on the Facebook flyout, including Facebook app ID, Facebook app secret, Page ID, and Page access token.
Figure 13.23 – Viewing the Facebook settings flyout

Figure 13.23 – Viewing the Facebook settings flyout

  1. Open a new browser tab. Navigate to https://developers.facebook.com and sign in with the ID that manages your organization...