Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By : Julian Sharp
Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By: Julian Sharp

Overview of this book

The Power Platform Functional Consultant Associate (PL-200) exam tests and validates the practical skills of Power Platform users who are proficient in developing solutions by combining the tools in Power Platform and the Microsoft 365 ecosystem based on business needs. This certification guide offers complete, up-to-date coverage of the PL-200 exam so you can prepare effectively for the exam. Written in a clear, succinct way with self-assessment questions, exam tips, and mock exams with detailed explanations of solutions, this book covers common day-to-day activities involved in configuring Power Platform, such as managing entities, creating apps, implementing security, and managing system change. You'll also explore the role of a functional consultant in creating a data model in the Microsoft Dataverse (formerly Common Data Service). Moving ahead, you'll learn how to design the user experience and even build model-driven and canvas apps. As you progress, the book will show you how to manage automation and create chatbots. Finally, you'll understand how to display your data with Power BI and integrate Power Platform with Microsoft 365 and Microsoft Teams. By the end of this book, you'll be well-versed with the essential concepts and techniques required to prepare for the PL-200 certification exam.
Table of Contents (34 chapters)
Section 1: Introduction
Section 2: Microsoft Dataverse
Section 3: Power Apps
Section 4: Automation
Section 5: Power Virtual Agents
Section 6: Integrations

Introducing Power Virtual Agents

Power Virtual Agents chatbots are chatbots powered by artificial intelligence (AI) that allow users to focus on more complex and higher-value work while the chatbots themselves handle simple repetitive interactions. As with Chapter 18, AI Builder, you do not need to be a data scientist or even a developer to create chatbots using Power Virtual Agents.

Power Virtual Agents chatbots interact with customers and employees, answer questions, and provide information. You can deploy Power Virtual Agents chatbots to multiple channels, including your own website, Facebook, and Microsoft Teams.

Microsoft provides an alternative method for building chatbots using Azure Bot Service. The principal difference is that Azure Bot Service uses C# or Node.js to create your bot, while Power Virtual Agents follows the no-code approach of the Power Platform. 

In this section, we will look at the scenarios and use cases for Power Virtual Agents...