Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By : Julian Sharp
Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By: Julian Sharp

Overview of this book

The Power Platform Functional Consultant Associate (PL-200) exam tests and validates the practical skills of Power Platform users who are proficient in developing solutions by combining the tools in Power Platform and the Microsoft 365 ecosystem based on business needs. This certification guide offers complete, up-to-date coverage of the PL-200 exam so you can prepare effectively for the exam. Written in a clear, succinct way with self-assessment questions, exam tips, and mock exams with detailed explanations of solutions, this book covers common day-to-day activities involved in configuring Power Platform, such as managing entities, creating apps, implementing security, and managing system change. You'll also explore the role of a functional consultant in creating a data model in the Microsoft Dataverse (formerly Common Data Service). Moving ahead, you'll learn how to design the user experience and even build model-driven and canvas apps. As you progress, the book will show you how to manage automation and create chatbots. Finally, you'll understand how to display your data with Power BI and integrate Power Platform with Microsoft 365 and Microsoft Teams. By the end of this book, you'll be well-versed with the essential concepts and techniques required to prepare for the PL-200 certification exam.
Table of Contents (34 chapters)
Section 1: Introduction
Section 2: Microsoft Dataverse
Section 3: Power Apps
Section 4: Automation
Section 5: Power Virtual Agents
Section 6: Integrations

Benefits of using Power Virtual Agents

Using Power Virtual Agents to build your chatbots brings many benefits to you as a non-developer, as well as to your organization. With Power Virtual Agents, you can create chatbots using an easy to use, no-code graphical interface from within a web browser, as shown in the following screenshot:

Figure 15.1 – Power Virtual Agents

As shown in the preceding screenshot, Power Virtual Agents has a navigation bar on the left-hand side. The right-hand pane contains the authoring canvas, which is where you can see the questions and messages being relayed. The middle pane allows you to test your bot as you build it.

Power Virtual Agents allows you to understand the questions that are being asked so that customers and users do not have to ask these questions using exactly the same phrases you specified in your chatbot. For example, in the middle pane shown in the preceding screenshot, the question being asked has been phrased differently...