Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By : Julian Sharp
Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By: Julian Sharp

Overview of this book

The Power Platform Functional Consultant Associate (PL-200) exam tests and validates the practical skills of Power Platform users who are proficient in developing solutions by combining the tools in Power Platform and the Microsoft 365 ecosystem based on business needs. This certification guide offers complete, up-to-date coverage of the PL-200 exam so you can prepare effectively for the exam. Written in a clear, succinct way with self-assessment questions, exam tips, and mock exams with detailed explanations of solutions, this book covers common day-to-day activities involved in configuring Power Platform, such as managing entities, creating apps, implementing security, and managing system change. You'll also explore the role of a functional consultant in creating a data model in the Microsoft Dataverse (formerly Common Data Service). Moving ahead, you'll learn how to design the user experience and even build model-driven and canvas apps. As you progress, the book will show you how to manage automation and create chatbots. Finally, you'll understand how to display your data with Power BI and integrate Power Platform with Microsoft 365 and Microsoft Teams. By the end of this book, you'll be well-versed with the essential concepts and techniques required to prepare for the PL-200 certification exam.
Table of Contents (34 chapters)
Section 1: Introduction
Section 2: Microsoft Dataverse
Section 3: Power Apps
Section 4: Automation
Section 5: Power Virtual Agents
Section 6: Integrations

Adding the chatbot to channels

Channels are the places where your chatbot can be accessed. The channels that you can select include the following:

  • Website
  • Microsoft Teams
  • Facebook
  • Slack

To configure a channel, click on Manage in the left-hand navigation and then select Channels. You will see a screen similar to the following:

Figure 15.5 – Channels

The configuration for each channel depends on how that service operates. Clicking on Custom website will generate some embed code that you can add to your website pages. Clicking on the Slack channel generates the IDs you'll need to enter in the Slack application. For Facebook, you need to get the respective IDs and secrets from Facebook and add those details to the Power Virtual Agents portal.

Next, we'll learn how to add a bot to a Microsoft Teams channel.