Chatbots can be used by internal users, as well as external customers. Microsoft Teams is an ideal location to deploy your chatbot as it will operate as a native Teams bot and share Teams' appearance.
Chatbots built using Power Virtual Agents can be used inside Microsoft Teams. You need to select the Microsoft Teams channel and click Turn on Teams. Once you've done this, the following pane will appear:
Clicking on Open bot will open Microsoft Teams. A window will appear where you can add the chatbot to Teams:
Clicking on Add will add the chatbot to Teams. The following screenshot shows the chatbot working within Teams:
The chatbot will only be available for your user. To allow other users to add the chatbot themselves, you need to share the chatbot with your organization. The Submit...