Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By : Julian Sharp
Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By: Julian Sharp

Overview of this book

The Power Platform Functional Consultant Associate (PL-200) exam tests and validates the practical skills of Power Platform users who are proficient in developing solutions by combining the tools in Power Platform and the Microsoft 365 ecosystem based on business needs. This certification guide offers complete, up-to-date coverage of the PL-200 exam so you can prepare effectively for the exam. Written in a clear, succinct way with self-assessment questions, exam tips, and mock exams with detailed explanations of solutions, this book covers common day-to-day activities involved in configuring Power Platform, such as managing entities, creating apps, implementing security, and managing system change. You'll also explore the role of a functional consultant in creating a data model in the Microsoft Dataverse (formerly Common Data Service). Moving ahead, you'll learn how to design the user experience and even build model-driven and canvas apps. As you progress, the book will show you how to manage automation and create chatbots. Finally, you'll understand how to display your data with Power BI and integrate Power Platform with Microsoft 365 and Microsoft Teams. By the end of this book, you'll be well-versed with the essential concepts and techniques required to prepare for the PL-200 certification exam.
Table of Contents (34 chapters)
Section 1: Introduction
Section 2: Microsoft Dataverse
Section 3: Power Apps
Section 4: Automation
Section 5: Power Virtual Agents
Section 6: Integrations

Adding a chatbot to Microsoft Teams

Chatbots can be used by internal users, as well as external customers. Microsoft Teams is an ideal location to deploy your chatbot as it will operate as a native Teams bot and share Teams' appearance.

Chatbots built using Power Virtual Agents can be used inside Microsoft Teams. You need to select the Microsoft Teams channel and click Turn on Teams. Once you've done this, the following pane will appear:

Figure 15.6 – Linking your chatbot to Teams

Clicking on Open bot will open Microsoft Teams. A window will appear where you can add the chatbot to Teams:

Figure 15.7 – Adding your chatbot to Teams

Clicking on Add will add the chatbot to Teams. The following screenshot shows the chatbot working within Teams:

Figure 15.8 – Chatbot in Teams

The chatbot will only be available for your user. To allow other users to add the chatbot themselves, you need to share the chatbot with your organization. The Submit...