Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By : Julian Sharp
Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By: Julian Sharp

Overview of this book

The Power Platform Functional Consultant Associate (PL-200) exam tests and validates the practical skills of Power Platform users who are proficient in developing solutions by combining the tools in Power Platform and the Microsoft 365 ecosystem based on business needs. This certification guide offers complete, up-to-date coverage of the PL-200 exam so you can prepare effectively for the exam. Written in a clear, succinct way with self-assessment questions, exam tips, and mock exams with detailed explanations of solutions, this book covers common day-to-day activities involved in configuring Power Platform, such as managing entities, creating apps, implementing security, and managing system change. You'll also explore the role of a functional consultant in creating a data model in the Microsoft Dataverse (formerly Common Data Service). Moving ahead, you'll learn how to design the user experience and even build model-driven and canvas apps. As you progress, the book will show you how to manage automation and create chatbots. Finally, you'll understand how to display your data with Power BI and integrate Power Platform with Microsoft 365 and Microsoft Teams. By the end of this book, you'll be well-versed with the essential concepts and techniques required to prepare for the PL-200 certification exam.
Table of Contents (34 chapters)
Section 1: Introduction
Section 2: Microsoft Dataverse
Section 3: Power Apps
Section 4: Automation
Section 5: Power Virtual Agents
Section 6: Integrations

Configuring entities

Power Virtual Agents attempts to extract information from the phrases entered by the user. This extracted information can be used to control the conversation's path. Power Virtual Agents uses entities to identify information in a textual phrase, for instance, names, dates, and numbers. Your chatbot can then use this information to decide on the appropriate next step in the conversation.

Entities are people, places, and things that a chatbot can identify from the phrases entered into a chatbot. Power Virtual Agents includes a set of pre-built entities for the most commonly used objects.

The benefit of entities is to reduce the number of questions asked by the chatbot. The following screenshot shows some of the pre-built entities included with Power Virtual Agents:

Figure 16.5 – Entities

The pre-built entities include the ability to identify simple things such as colors, or yes/no and true/false. The Date and time entity can identify a date...