Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By : Julian Sharp
Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By: Julian Sharp

Overview of this book

The Power Platform Functional Consultant Associate (PL-200) exam tests and validates the practical skills of Power Platform users who are proficient in developing solutions by combining the tools in Power Platform and the Microsoft 365 ecosystem based on business needs. This certification guide offers complete, up-to-date coverage of the PL-200 exam so you can prepare effectively for the exam. Written in a clear, succinct way with self-assessment questions, exam tips, and mock exams with detailed explanations of solutions, this book covers common day-to-day activities involved in configuring Power Platform, such as managing entities, creating apps, implementing security, and managing system change. You'll also explore the role of a functional consultant in creating a data model in the Microsoft Dataverse (formerly Common Data Service). Moving ahead, you'll learn how to design the user experience and even build model-driven and canvas apps. As you progress, the book will show you how to manage automation and create chatbots. Finally, you'll understand how to display your data with Power BI and integrate Power Platform with Microsoft 365 and Microsoft Teams. By the end of this book, you'll be well-versed with the essential concepts and techniques required to prepare for the PL-200 certification exam.
Table of Contents (34 chapters)
Section 1: Introduction
Section 2: Microsoft Dataverse
Section 3: Power Apps
Section 4: Automation
Section 5: Power Virtual Agents
Section 6: Integrations

Section 4

  1. D – Customer Service Insights. You can create topics and trigger phrases for your bot from within Customer Service Insights.
  2. B Custom entity. Entities allow a bot to identify objects and terminology in the test phrases entered by users. There is a set of prebuilt entities for common objects. You can create custom entities for your own organization.
  3. A Fallback topic. If the chatbot cannot determine which topic to use, the chatbot will use the Escalate system topic. You can change this behavior by adding a fallback topic
  4. D – Demo website. When you publish a bot, a demo website is created. You can share the URL of this website with any user.
  5. B – Bot variables. Variables are used only within a topic. You can use variables to skip questions based on previous responses. Setting variables as Bot variables means the variables can be used by all topics in the bot. Thus, the bot can skip questions already asked in other topics.