Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer


We should now have a full understanding of the 3CX Phone System. In this chapter, we compared hardware and software phone systems, as well as 3CX and Asterisk phone systems.

We quickly took a tour of the major components that make up 3CX. The phone system itself (made up of 13 services), the 3CX VoIP Client, the 3CX softphone, the 3CX Assistant, the Call Reporter, and Hotel module.

We reviewed the characteristics that really define 3CX. Its ease of use, its ability to interoperate with many standard SIP hardware vendors, and that it is unabashedly a Microsoft Windows product are just some of those characteristics. We also took a look at the fact that 3CX is not on the same level of maturity as a Cisco phone system. It's not a turnkey phone system that you can just plug and play. Finally, it's not a finished product; development continues at a dizzying speed.

We noted some features that we shouldn't expect 3CX to provide, such as key system features, Microsoft OCS integration, multi-tenancy, and multiple languages at the same time.

In the next chapter, we will be taking a look at the items we should get together to set up a 3CX Phone System and what computer or server we should use for our system. Then we'll download 3CX and finally go through the 3CX install and a basic test of the system.