Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Chapter 10. Maintenance and Troubleshooting

Maintenance and troubleshooting—two very good topics! You will of course, have to maintain your system; it's not going to be a simple, install and forget it for years kind of system. Why not? Well because it's running on Windows, and that of course will change. Right now, Windows 7 is out. Will it run 3CX better than XP, Vista, or Server 2003/2008? Not sure yet. You will have Windows updates for security, firewall issues to deal with, especially if you are using an ITSP. But what if you start off with analog lines and want to change to VoIP? What if new phones come out that are better? Think of video conferencing with color touchscreens built-in! Remote locations, the obvious add, move, or remove users, maintenance, or even a new version of 3CX will be out with new features that you might want to take advantage of, for whatever reason. 3CX, or really any software-based VoIP PBX system will be updated with new features.

Don't forget hardware failure...