Chapter 10. Maintenance and Troubleshooting
Maintenance and troubleshooting—two very good topics! You will of course, have to maintain your system; it's not going to be a simple, install and forget it for years kind of system. Why not? Well because it's running on Windows, and that of course will change. Right now, Windows 7 is out. Will it run 3CX better than XP, Vista, or Server 2003/2008? Not sure yet. You will have Windows updates for security, firewall issues to deal with, especially if you are using an ITSP. But what if you start off with analog lines and want to change to VoIP? What if new phones come out that are better? Think of video conferencing with color touchscreens built-in! Remote locations, the obvious add, move, or remove users, maintenance, or even a new version of 3CX will be out with new features that you might want to take advantage of, for whatever reason. 3CX, or really any software-based VoIP PBX system will be updated with new features.
Don't forget hardware failure...