Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Using logs to troubleshoot your phone system

The 3CX Server Activity Log will provide detailed information about exactly what is happening in our 3CX Phone System and can be a great help in tracking down elusive issues. We can take a look at the Activity Log by clicking on the Server Activity Log link, as shown in the following screenshot. We can also navigate by clicking View | Server Activity Log using the drop-down menus.

The Server Activity Log is fairly self explanatory. Note that the new events will not show up in the log until you press Refresh. Another nice feature is the ability to copy individual log entries using the standard Windows Ctrl + click convention to select non-consecutive log entries, as shown previously which can then easily be saved to a text file.

As verbose logging is CPU intensive, 3CX is set to Medium logging level, by default. If you want more detailed logging, click on Settings | Advanced and then on the Advanced tab, change the Logging level, as shown in the...