Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

3CX services: They all need to run

3CX uses "services" to run the software. A computer service is a program that runs without anyone launching it. Internet Explorer and MS Word are NOT programs that run as a "service", as you need to log on to the computer and double-click the program to launch them for use.

These services will run all the time (as long as the computer is on, of course) without anyone touching them. 3CX relies on 12 such services to operate its every feature.

In the left-hand window, click Services status, and you will see the following screenshot:

This screen shows you all the services that are installed and if they are running or not. If you cannot make a conference call, make sure this screen shows you that the Conference Room service is Running. On the top, you have controls to Start, Stop, Restart (stop the service and then automatically start it), or Restart All.

If you are experiencing trouble with 3CX, restarting the services can usually fix the problem. It's the...