This chapter covered some important topics such as backing up, disaster recovery options, and how to plan for failed phone lines.
We also covered support and monitoring options. Computers will crash, but knowing how to avoid it and monitor it can lead to better uptimes and a higher return on investments.
At some point, you will need support. You might have a new model router or phone that you are having issues with, or you may want to ask someone about recommendations for hardware. The forum, Wiki, FAQ, and resellers/partners are all available for any situation.