Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

What you will need

There are just a few things that you will need in order to build a complete phone system using 3CX, which are:

  • A Windows desktop or server computer

  • Some DHCP server (a small router will do)

  • Three hardware handsets or softphones

  • Broadband Internet and a SIP trunk

  • A SIP PSTN Gateway device (if we want to connect to PSTN lines)

Why three phones? It is because three phones will let us test all the different call transfer and call park scenarios ourselves. For example, phone #1 can call to phone #2. Then phone #2 can transfer the call to phone #3. With three phones you can basically test any combination that can occur in the real world. If you can't afford hardware phones, software phones will suffice.


As it is possible to run 3CX in a virtualized operating system, it is possible to set up a complete phone system without buying any hardware—run the 3CX Phone System on a virtual server, install softphones on laptops you already own, and use a SIP trunk to connect to the outside...