Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Basic extension setup in the administrator console

We added extensions during the User Settings Wizard, but now we will add an extension using the system management console. There are three ways to add an extension as shown in the following screenshot:

  • Navigation pane: Click Extensions | Add Extension

  • Drop-down menu: Click Add | Extension

  • Quick launch toolbar: Click Add Extension

We will now be presented with the extension's General settings tab. You will notice that the Extension Number is automatically populated with the next available extension number. Because we entered 101 to 103 in the tutorial, we are presented with 104 in the 3CX User Settings Wizard.

First and last name

First Name and Last Name are fairly straightforward but remember that the Last Name is used when incoming callers use the Dial by Name feature in 3CX.

ID, password, and pin

Let's also notice that the ID, Password, and Pin have been assigned 104 automatically, for us to save time. Unlike in the settings wizard...