Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Testing the extension we just connected

We now have our softphone registered and ready to use. There are several ways to test if an extension has registered correctly but usually I am not real academic at this point. A very simple, pragmatic test is to make a call. As we don't have any other extensions registered, we can just call 999 (or 99 if we have a two-digit extension setup or 9999 if this is a four-digit install), which is the default dial code to connect to the voicemail for this extension. If we hear the prompt Please press personal identification number and then press pound, then we have successfully connected the 3CX VoIP Phone to our system.

Checking that system console indicates the extension as registered

Another way to visually see if a set of extensions has correctly registered is by the Extension Status screen in the system management console. A red light indicates no phone is registered, a green light indicates a phone is registered, and a yellow light indicates a registered...