We've now tested that we can connect to our 3CX Phone System from another computer. We have also set up an extension in 3CX, connected a softphone and phone handset as extensions, and tested to make sure they work correctly. We also got a chance to look at how the MyPhone portal and extension groups work.
We now have a 3CX Phone System installed and extensions configured so that it is largely useable to make calls internally.
In the next chapter, we'll take a look at Digital Receptionist, Hunt Groups, Call Queues, and intercom groups (dial by name), all of which help direct internal and external callers to the right extension.