Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Connecting 3CX to your trunk

Let's cover the setup for connecting 3CX to a PSTN line using an analog gateway (Patton SN4114) and then connecting 3CX to a SIP/ITSP line.

The first thing you need to know is that every line or port in 3CX is assigned its very own number, just like the Ring Groups, Digital Receptionists, and Call Queues have their own account number assigned. This makes it easier to route calls using a number.

Let's get started with creating an analog trunk:

The first thing we need to do is start the PSTN Gateway wizard. We can do this in three different ways. It does not matter which method you use as they all start the wizard the same way.

  1. 1. The first way is to click Add and then PSTN Gateway:

  1. 2. The second way is to click Add PSTN Gateway on the main 3CX toolbar:

  2. 3. The third method is to use the navigation pane on the left-hand side; click PSTN devices, and then click Add Gateway on the right-hand side:

Now that we have started the PSTN Gateway wizard, we can run through the...