Music on Hold
Music on Hold (MOH) is already included in the phone system installation. It's a royalty free music file that sounds fine for most people. To create a custom sound, we will need to change the file. How do we get this new file? Read on!
Note
At the moment, the 3CX Phone System's Music on Hold will simply play one music file. There are no play lists, volume setting, auto-mixing, or other advanced Music on Hold features. Although there have been a lot of community requests for this and many people wonder if they can plug their MP3 player into the audio IN jack on their PC for Music on Hold, currently it is not in the plans and 3CX Phone System does not support it.
Obtaining the file
If you have a favorite song that you would like to use, you will need to get permission to use it for commercial purposes. After all, it is copyrighted and you wouldn't want to steal it, right? You need to contact the artist and get permission for it. If it's for home use or a very small business, you...