Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Prompt sets

The default language for 3CX is English. Unless you change it, everything that is announced is in English, such as Please hold while I transfer your call. If you want it in another language, you will need to download the language files as follows:

  1. 1. Click Links | Phone System updates:

  1. 2. On the bottom of the screen, you will see the section System Prompts Update. Place a checkmark in the checkbox next to the language that you'd like to use, and click Download Selected. I'm going to pick Italian as an example:

  1. 3. To use the new language, you will need to go to Settings and click System Prompts:

  1. 4. On the System Prompts Settings screen, click Manage Promptsets and another dialog box will open:

  1. 5. You will see a couple of options here. Click on the drop-down list next to Active Promptset and choose the new language as shown in the following screenshot.

  2. 6. Then, click the Set As Current Promptset button:

  1. 7. Once you click OK, your descriptions and filenames will change to the new...